Licensing and regulation
Groman Pro works with trust and transparency. The platform carries out its activity in line with the applicable requirements in every market it serves: in Canada, within the applicable framework for which CIRO (Canadian Investment Regulatory Organization) is the relevant body; in Mexico, within the applicable CNBV and SHCP framework. We apply methods aimed at operational transparency, data protection, information security and compliance with the requirements applicable to our technology activity.
We believe trust starts with saying precisely what we do and under which framework we work. This page summarizes the applicable regulatory environment and how we meet it.
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Registration and supervision in Canada
For Canadian users, the platform complies with the applicable Canadian requirements for its technology activity, within the framework for which CIRO is the relevant Canadian body, and maintains escalation channels for complaints through OBSI (Ombudsman for Banking Services and Investments).
| Jurisdiction | Authority of the applicable framework | Registration / normative basis |
|---|---|---|
| Canada, applicable framework | CIRO (applicable framework) | Complies with applicable Canadian requirements for identity verification, anti-money-laundering and complaint handling; complaints may be escalated to OBSI. |
| Canada, data protection | Office of the Privacy Commissioner of Canada | The handling of Canadian users' personal data complies with the applicable privacy requirements. |
| Canada, dispute resolution | OBSI (Ombudsman for Banking Services and Investments) | Complaints not resolved through the internal channel may be escalated to OBSI under its public procedure. |
Registration and supervision in Mexico
For users in Mexico, the platform operates within the Mexican regulatory environment governing services related to digital assets, including the applicable federal requirements for customer identification, prevention of illicit-funds operations and personal data protection.
| Jurisdiction | Authority of the applicable framework | Registration / normative basis |
|---|---|---|
| Mexico, federal level | SHCP (Ministry of Finance and Public Credit) | Complies with the applicable Mexican requirements for identity verification, anti-money-laundering and complaint handling. Includes anti-money-laundering and counter-terrorism financing, identity verification and record keeping. |
| Mexico, financial supervision | CNBV (National Banking and Securities Commission) | Complies with the applicable requirements of the financial supervision framework for the platform's technology activities, including user complaint handling. |
| Mexico, data protection | INAI (National Institute for Transparency, Access to Information and Personal Data Protection) | Complies with the applicable requirements for the handling and protection of personal data under current regulations. |
Transparency on regulation
Groman Pro maintains the policies, verification procedures and complaint-handling mechanisms that correspond to the services it provides in each jurisdiction where it operates. When a user requests it, we confirm the applicable compliance information in writing through [email protected].
Daily compliance shows up in concrete actions: we verify every user's identity before enabling withdrawals, monitor operations for unusual patterns, train the team in anti-money-laundering practice and keep an auditable record of access and configuration changes. The details of each practice are on the AML and KYC and security pages.
Applicable regulation does not remove investment risk or assure profits. Digital assets are subject to market volatility and other risks described in our risk disclosure. We encourage you to read it in full before trading. No authority endorses investment outcomes.